Delivering your item quickly is a vital component of your order with us. For UK deliveries we partner with DHL Parcel UK, DPD & DX Express, offering delivery solutions locally.

Delivery Charges are calculated on your shopping basket based on weight, dimensions and destination postcode. Below is a guide to the delivery charges on our website.

For International Shipping costs, please email us - info@tenthiredirect.co.uk

Satisfaction Guarantee

For your extra peace of mind all online purchases of new items are covered by our 30 day exchange or money back guarantee (excluding any carriage charges incurred). If you change your mind for whatever reason, return the unused item(s) in their original unopened packaging to us within 30 days accompanied with the receipt or invoice and we will be pleased to offer you an exchange or refund - no hassles, for your total peace of mind. Please ensure you return your original receipt with your parcel so that we can quickly identify your order. Special order items or Dorema/Camptech are not included in this guarantee.

How to challenge us for the best deal?

Simply tell us where you've seen the price advertised, the price and your email address:

• By email – use the online form below.
• By phone - on 01922 634808
• We'll do our very best to 'beat that deal'.

Price Match Guarantee - terms and conditions 
www.a2zcamping.co.uk are proud to introduce our Price Match Guarantee, but there are a couple of terms and conditions:

• Products being price matched must be brand new and be of identical specification.
• Price comparisons must include VAT and any delivery charges where applicable.
• www.a2zcamping.co.uk will beat that deal offered by any of our genuine competitors, but excludes Amazon, auction sites, private sales, liquidation sales and our own store.
• The product must be identical, in stock and available for immediate purchase or delivery.
• We must be able to verify the offer with the competitor before offering a 'beat that deal' offer.
• All 'beat that deal' offers are at our discretion and are not enforceable.
• We reserve the right to withdraw our 'beat that deal' at any time.
• We are unable to 'beat that deal' if being delivered outside of the UK.
• 'Beat that deal' are agreed prior to dispatch only and will not be modified after purchase.
• www.a2zcamping.co.uk  'beat that deal' offer is valid for 7 days from the time of quotation.
• Price Match Guarantee 'beat that deal' is only available to customers providing a valid email address.
• Only products with the 'beat that deal' Price Match Guarantee banner are included in this offer